What is the JSM Operations Reports? A set of configurable dashboards that surface the metrics and insights Operations teams rely on every day. A modern, configurable team-level/all teams sum...
Summary In Jira Product Discovery (JPD), people in custom people fields (for example Stakeholders, Project sponsors) cannot be reliably addressed via the standard notification scheme. In many s...
The Financer custom field has been configured in the project’s notification scheme to receive email notifications for the “Someone made a comment” (Issue Commented) event using the recipient o...
Hello, I do not receive any notifications when a task is about to expire, either by email or via a pop-up notification. This is essential for organising my work. How can I activate them? Thanks,
Can someone please explain the necessary steps to get only P1 (Critical) push notifications that are sent to the Jira Android app to bypass Android's DnD (Do Not Disturb) mode, which my Sleep M...
...isk. The core failure mode: the audience changes, the automation doesn’t A common pattern looks like this: a space starts small and purpose-built, notifications are configured for a project, and e...
Neither I nor the other members of the boards are receiving notifications for the boards. All the settings are correct. I configured all the settings and successfully performed the test notification...
I used to get Trello notifications on my Samsung Galaxy S24, but realized I don't anymore. All the settings are correct, push notifications are enabled and power optimatization is disabled for the a...
...or the mail templates without batching notification: issueupdate.vm #set($customFieldManager = $componentManager.getCustomFieldManager()) #set($serialnumberField = $c...
As Atlassian Jira Data Center approaches End of Life, many teams are reassessing how they receive notifications and stay connected to Jira during their daily work. If you’re currently using Notification...
...nabling every email notification setting, disabling and re-enabling every email notification setting, getting the invite deleted and re-sent. Getting an invite from the same repo sent to my personal e...
I get email notifications when being assigned a certain role in our ticket flow. The header of the email reads "You was assigned as technical reviewer for...". Please fix the grammar.
If I have a issue what is due within next 3 days, I get an notification per Email (I am assigned to this issue and I am also the reporter). That's good. Problem is that I get this Mail (Subject "I...
I need to know how I can automate it so that whenever a person fills out the form and enters their email, for every action I take on the request they made, they receive a notification at the email t...
i have review settings in Trello and iOS. but is not working and I don't see the point on adding comments and cards specifications if notifications don't work
...orresponding ticket in JSM. The customer correctly receives the standard notification that their request has been logged — this part works fine. The issue arises when the request includes an a...
Since the default notification options in JSM are very limited, I was looking into JSM automation to create custom email notifications to send to our clients using different triggers (like creating a...
Hello, I am not receiving any email notifications from Jira when I am mentioned in an issue or when a ticket assigned to me is updated. Could you please investigate this issue? Thank you.
I wanted to turn of email notifications in my personal settings, however I saw that the option is grayed out. Does anyone know why?
Hello all, I've tried to search in the forums and Jira roadmap etc. One of my biggest gripes at the moment is that where I manage multiple projects, all with external clients. My notification...
Hello community, I’m trying to include the SLA duration in an Automation email template in Jira Service Management, but the smart value always renders empty. Here’s my current template: Dear custo...
...appens By default, Jira’s notification schemes are… generous. Let’s just say everyone gets pinged for everything. Teams add watchers or “@mention” half the org just to be safe. Most u...
Hi! I started a project without the automation that changes the ticket status from "Waiting for support" to "Waiting for customer", so I created my own, and it works great. Unfortunately, every...
A few Jira Agents have complained that all of their email notifications are delayed and arriving all at once. Did something change recently?
I am watcher to repository and I am subscribed to receive email notifications on "commits". I expect there will be email notification about any commit performed by any user. but I do not r...
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